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FORMS & POLICIES – to address your needs in various areas of service – to start your service, water rates, and more – It’s all there in easy to use downloadable Forms/PDFs specific to your District.

START OR CANCEL WATER SERVICE
Please have the following information handy when you appear in person at the Quail Valley UD Customer Service to request new service:

Address where service is to start

Start date
Driver’s License
Your Social Security number
Day and evening telephone numbers
E-mail address (for emergency notification only)
Billing address, if different than service address
Proof of purchase or lease agreement

Forms and Applications

DISCONTINUE OR TRANSFER WATER SERVICE
To stop your water service, please contact your Quail Valley UD customer service. All requests must be made in writing by mail, fax, or e-mail to have the service take out of your name. Customer Service can also assist you if you are moving within the same District service area and would like to transfer your service. Select your district below to download this form.

TRASH SCHEDULES AND GUIDELINES

  • Garbage days are Monday and Thursday. Heavy trash will be picked up on Thursdays.
  • Containers and bags should be placed at the curb by 7:00 AM.
  • Should your scheduled pick-up day fall on a holiday (Thanksgiving, Christmas or New Years) service will resume on the next SCHEDULED pick-up day.
  • Customers must provide their own trash cans or bags.
  • The weight limit for these cans and bags is 40 pounds each. Large trash cans must have all trash bagged for removal. 
  • Heavy trash (tree limbs, lumber, etc.) MUST be bundled in 4 foot lengths x 18 inches in diameter and weigh no more than 40 pounds.
  • All branches and tree limbs may be no larger than 4″ in diameter.
  • Hazardous waste is not accepted. Call W.C.A. Waste Corporation for information on where these items may be taken. They can be reached at 281-403-5800. Examples include:
    • Construction debris
    • Cross ties
    • Logs or stumps
    • Soil or rocks
    • Solvents, paint
    • Petroleum products (Oil)
    • Fertilizer
    • Herbicides, pesticides
    • Batteries of any type
    • Medical Waste

2016 WATER QUALITY REPORT
Click Here

Payment Options

There are three methods of payments to choose from:

  1. Online
    Quail Valley On-line Bill-pay
    – Click here
  2. Download
    Electronic Funds Transfer
    Download this form to authorize Quail Valley U.D. to initiate automatic monthly electronic debit entries and/or credit card to your checking/savings account for payment of your monthly water bill.
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  3. Mail or Drop-off
  • Mail in your payment to the address below
  • Take advantage of our 24 hour Drop-Box Drop in to our offices, during office hours
  • Mailing Address:
    Quail Valley Utility District
    P. O. Box 2346
    Houston, TX 77252-2346
  • Drop-Box Address:
    Quail Valley Utility District
    3134 Cartwright Rd.
    Missouri City, TX 77459