Fifth Street Service Area

Dear Customer:

You may also make a payment at our office location by check, cashier’s check, or money order at: 3134 Cartwright Road Missouri City, Texas 77459 or mailed to: P. O. Box 223763 Dallas, Texas 75222-3763.

Contact the office at: 281-499-5539 if you have any questions. Please bear with us during this temporary outage. We apologize for any inconvenience this may cause.

Sincerely,

Quail Valley Utility District
Customer Service & Billing Department

Emergency Alert System

Please sign up for the Emergency Alert System.

Start or Cancel Water Service

Please have the following information handy when you appear in person at the Quail Valley UD Customer Service to request new service:

  • Service Address
  • Start Date
  • Driver’s License
  • Your Social Security Number
  • Day and Evening Telephone Numbers
  • E-mail Address (for emergency notification only)
  • Billing Address (if different than service address)
  • Proof of Purchase or Lease Agreement

Payment Options

  1. Online
    Customer Portal
    Guest Pay
  2. Electronic Funds Transfer
    Go online to our customer portal and sign up to authorize Quail Valley U.D. to initiate automatic monthly electronic debit entries from your credit/debit card or from your checking/savings account for payment of you monthly water bill. If you use a credit/debit card payment, a 3.5% processing fee will be charged and for a check payment a $1.00 fee will be charged.
  3. Pay by Phone: (281) 410-2221
  4. Mail or Drop-Off
    • Mailing Address:
      Quail Valley Utility District
      P.O. Box 223763, Dallas, Texas 75222-3763
    • Drop-Box Address ( 24-Hours ):
      Quail Valley Utility District
      3134 Cartwright Road, Missouri City, Texas 77459

Discontinue or Transfer Water Service

To stop your water service, please contact your Quail Valley UD customer service. All requests must be made in writing by mail, fax, or e-mail to have the service take out of your name. Customer Service can also assist you if you are moving within the same District service area and would like to transfer your service. Select your district to download cancellation form.

Documents

For garbage questions, contact (281) 403-5800.