Quail Valley Utility District

Quail Valley Utility District is your neighborhood water service provider. Quail Valley Utility District operates nine Utility Districts along with the city of Missouri City service areas. We provide water and sewer operations to more than 40,000 people with over 14,000 connections within the city of Missouri City.

To contact us in an emergency, please call our 24 hour emergency hotline at (281) 499-5539.

Through Quail Valley Utility District’s website you can easily find links to the following services:

Notice of Public Hearing on Tax Rate

The QUAIL VALLEY UTILITY DISTRICT will hold a public hearing on a proposed tax rate for the tax year 2023 on Monday, September 11, 2023 at 4:00 p.m. at the Quail Valley Utility District Office located at 3134 Cartwright Road, Missouri City, TX 77459. Your individual taxes may increase at a greater or lesser rate, or even decrease, depending on the tax rate that is adopted and on the change in the taxable value of your property in relation to the change in taxable value of all other property. The change in the taxable value of your property in relation to the change in the taxable value of all other property determines the distribution of the tax burden among all property owners.

Visit Texas.gov/PropertyTaxes to find a link to your local property tax database on which you can easily access information regarding your property taxes, including information about proposed tax rates and scheduled public hearings of each entity that taxes your property.

Notice of Public Hearing on Tax Rate (PDF)

Notice of Public Hearing on Tax Rate – September 12, 2022

The QUAIL VALLEY UTILITY DISTRICT will hold a public hearing on a proposed tax rate for the tax year 2022 on Monday, September 12, 2022, at 4:00 p.m. at the Quail Valley Utility District Office located at 3134 Cartwright Road, Missouri City, TX 77459. Your individual taxes may increase at a greater or lesser rate, or even decrease, depending on the tax rate that is adopted and on the change in the taxable value of your property in relation to the change in taxable value of all other property. The change in the taxable value of your property in relation to the change in the taxable value of all other property determines the distribution of the tax burden among all property owners.

Visit Texas.gov/PropertyTaxes to find a link to your local property tax database on which you can easily access information regarding your property taxes, including information about proposed tax rates and scheduled public hearings of each entity that taxes your property.

Notice of Public Hearing on Tax Rate (PDF)

Tax Bills

Tax Bills have been mailed at the end of October 2022 by Assessments of the Southwest QVUD Tax Assessor/Collector, Friendswood, Tx, on behalf of Quail Valley Utility District.

Payments should be made payable to Quail Valley Utility District and mailed to Assessments of the Southwest at PO Box 1368; Friendswood, TX 77549-1368.

Be Aware of Scam Artists Posting as Utility Employees

We recently heard from customers who report men and women posing as water utility employees have asked to allow them into in the house to collect “COVID-19” samples or have said they need to check on something in the house.

QUAIL VALLEY UTILITY DISTICT service personnel DO NOT request to check on anything inside the house. Such action is considered, ONLY IF the customer requests our assistance.

QUAIL VALLEY UTILITY DISTRICT service calls are arranged and scheduled in advance. There may be times when service personnel are notifying customers for utility work in the area or responding to calls from passers-by or neighbors, but then the utility employee would arrive in a District marked vehicle, and present identification.
You can call the District’s office at 281-499-5539 to verify employee’s identification. However, call the Police Dept. (911) if in doubt.

Important Notice Regarding Walk-In Service

Due to safety concerns, it is encouraged to wear a mask when you enter the customer service area.

If you need to apply for service, an application can be downloaded online, filled out and returned by e-mail to: customercare@quailvalleyud.org; or dropped in our drop box at the office.

If you need to pick up an application, contact the office at 281-499-5539, prior to picking it up, and we can arrange to get an application to you.

See information below concerning different methods of making payments.

Payments can be made by:

  1. By dropping your payment in the drop box on the front porch of our office building.
  2. By paying over the phone.
  3. By mailing your payment to the address on your bill.
  4. By using bill pay with your bank.
  5. By paying on line. Log into quailvalleyud.org. In order to pay online, you can pay by using your checking account or a credit card. You can access the online system and set up a User ID and Password or pay online as a guest.  Please note: you will be accessed a 3% fee when using a credit/debit card and $1.00 fee when using your checking account.
  6. You can pay at a store that does western union payments. Make sure you have a copy of your bill.

*If you have any questions contact the office at: 281-499-5539.*