24-Hour On-Call Support for Emergencies
Due to inclement weather, we want to assure you that support is available should you experience an emergency. A member of our team will be on call 24 hours a day to assist you during these conditions.
For assistance, please contact: 281-499-5539.
Dear Customer:
Effective immediately (January 22, 2026), our online payment portal for credit cards is temporarily out of service. You can make a check payment by using your checking account. Call the phone payment system at: 855-230-7396 or go online to quailvalleyud.org and go to districts served at the top to locate your district, then click on the online bill pay tab on the page. You may also make a payment at our office location by check, cashier’s check, or money order at: 3134 Cartwright Road Missouri City, Texas 77459 or mailed to: P. O. Box 223763 Dallas, Texas 75222-3763.
Contact the office at: 281-499-5539 if you have any questions. Please bear with us during this temporary outage. We apologize for any inconvenience this may cause.
Sincerely,
Quail Valley Utility District
Customer Service & Billing Department
The Board of Directors of Quail Valley Utility District approved water and sewer rate increase to be effective July 1, 2025. The district has not increased water and sewer rates since 2018.
The new rate change will be effective on water and sewer bills received after July 31st. The water and sewer rates will increase approximately 12%. The new rates are expected to increase the monthly water and sewer bill for the average single-family home by $4.00 to $9.00 a month.
The increase is due to the inflationary cost of operations, supplies, and materials.
The rate increase does not reflect the TCEQ Fee, Ground Water Reduction Plan Fee (GRP), or Garbage Fees, which are not set by the district.
If you have questions about the rate changes, please contact:
Quail Valley Utility District
3134 Cartwright Road
Missouri City, Texas 77459
Phone: 281-499-5539
July 15, 2024: Boil water notice is no longer in effect for Palmer Plantation M.U.D. #1, Palmer Plantation M.U.D. #2, and Fort Bend CO. M.U.D. #49.
The QUAIL VALLEY UTILITY DISTRICT will hold a public hearing on a proposed tax rate for the tax year 2023 on Monday, September 11, 2023 at 4:00 p.m. at the Quail Valley Utility District Office located at 3134 Cartwright Road, Missouri City, TX 77459. Your individual taxes may increase at a greater or lesser rate, or even decrease, depending on the tax rate that is adopted and on the change in the taxable value of your property in relation to the change in taxable value of all other property. The change in the taxable value of your property in relation to the change in the taxable value of all other property determines the distribution of the tax burden among all property owners.
Visit Texas.gov/PropertyTaxes to find a link to your local property tax database on which you can easily access information regarding your property taxes, including information about proposed tax rates and scheduled public hearings of each entity that taxes your property.
Quail Valley Utility District office will be closed Monday, January 16, 2023, in observance of Martin Luther King, Jr. holiday.
In case of an emergency, call 281-499-5539.
Quail Valley Utility District is currently experiencing telephone problems. Our phones are out of service.
In the event of an emergency or if you need to contact the office, you may e-mail us at: customercare@quailvalleyud.org or contact us at the temporary numbers listed below:
Sincerely,
Quail Valley Utility District
